Your Complaint, Backed by AI.
We analyse your banking or insurance complaint against real Australian Financial Ombudsman (AFCA) determinations to help you understand where you stand. Free, fast, and AI-powered—know your rights before you escalate.
Understand Your Complaint in Less Than 60 Seconds
Pages Analysed in Under 1 Minute
Previous Complaints Analysed
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Navigating Your Financial Rights
Our AI-powered platform securely analyses your complaint and compares it with thousands of past AFCA determinations to provide valuable insights.
Know Where You Stand
Tailored insights based on your specific complaint.
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We don't want to know about you, we're just here to help you understand your complaint.
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Why Australians Don't Speak Up
Millions of dollars go unclaimed each year because people don't know their rights or think complaining won't help.
$375M
Unclaimed refunds in 2024 from people who never complained
4.7M
Complaints lodged in 2024
Top Reasons People Don't Complain
That's why we created Womby—to make complaining easy, fast, and worth your time.
Who Are We?
We're a team of Australians who love technology, solving problems, and wombats.
Internal Dispute Resolution (IDR)
First step is complaining directly to your bank or insurer. They have up to 30 days to resolve your issue.
External Dispute Resolution (EDR)
If IDR fails, you can escalate to AFCA. This is where our analysis helps you understand your position.
Resolution
AFCA will investigate and make a determination. Most cases are resolved through negotiation or conciliation.
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Get a clear picture of where you stand, backed by real case outcomes.
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